diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 5221919851
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (one-time password) verification, which upon completing, will log you in. This simplified process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, first ensure your internet connection is stable and strong. Wait for a strong signal to appear and click "send OTP" again after a while if the initial attempt is unsuccessful. If you still don't receive the OTP, you can reach out to the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems. This update will ensure you have the most up-to-date features and functionality.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made for the money earned from gaming activities, not the bonus funds collected. This restriction allows users to withdraw their hard-earned gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and saving your bank details securely within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, but the processing time can vary from 30 minutes to 3 hours. Occasionally, payment delays can occur, requiring users to wait up to 24 hours for resolution. This may add to the overall time spent on the process.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus amount. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly interface ensures seamless navigation, while our cutting-edge encryption technology guarantees the security and privacy of your transactions. With a wide range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies, managing your funds is convenient and flexible. Additionally, our attractive bonuses and promotions are designed to maximize your winning potential and enhance your overall gaming experience.
At diamond exchange, the satisfaction of our players is our top priority. We understand the importance of a seamless and worry-free gaming experience, which is why we offer a wide range of secure deposit and withdrawal methods to ensure that your transactions are hassle-free and stress-free. Our payment options include credit cards, electronic wallets, and cryptocurrency, giving you the flexibility to choose the method that best suits your needs. We also offer generous bonuses and regular promotions to boost your gaming experience. Whether you're a seasoned player or just starting out, we have a range of incentives to help you get started and keep you gaming. But what really sets us apart is our dedicated customer support team, available 24 hours a day, 7 days a week. Our team is committed to providing you with prompt and helpful assistance, whether you have a question about a game, a technical issue, or just need some advice on how to get the most out of your experience. At diamond exchange, we're committed to providing a gaming environment that's fun, safe, and enjoyable for all our players. We're always looking for ways to improve and innovate, so you can be sure that you're getting the best possible gaming experience. So why wait? Sign up now and start gaming with us!